Refund policy

Refund & Return Policy
We accept return requests within 30 days after the item is delivered.
All returned items must remain unused, kept in original packaging and be in resellable condition.

Buyer is responsible for return shipping cost if you return the item simply because you change your mind.
We will cover return shipping for defective, damaged or incorrectly shipped items caused by our mistakes.

Custom personalized DIY items are final sale and cannot be returned, except for quality defects.

To start a return, please send us an email with your order number and photos of the items.
We will reply within 24 working hours and provide return authorization instructions.
Please do not send back items before receiving our return authorization.

After we receive and inspect your returned goods, the refund will be processed to your original payment method within 5–10 business days.