Terms of service

Terms of Service
Welcome to our online store. By accessing and using this website, you agree to comply with the following terms and conditions.

1. Business Information
This store is operated by Chongqing Zhihengjia E-commerce Co., Ltd. All products sold on the site are DIY craft accessories, bead sets and storage supplies.

2. Eligibility
You must be at least 18 years old to place an order on our website. If you are under 18, you may only purchase with the supervision and consent of a parent or legal guardian.

3. Product & Pricing
All product descriptions, photos and prices on our site are subject to change without prior notice. We reserve the right to cancel orders if pricing errors occur. Product colors may slightly differ due to different screen displays.

4. Payment
We accept payment via PayPal. All payments must be completed before we process and ship your order.

5. Shipping & Delivery
Orders will be shipped within 1–3 business days after payment confirmation. International delivery time is 10–25 business days for US, CA, UK and AU buyers. Tracking information will be provided once shipment is made. Buyers are responsible for import duties and taxes of their country.

6. Return & Refund
All returns are governed by our separate Refund & Return Policy. Please read our Refund & Return Policy before placing your order. Custom personalized DIY items are final sale except for quality defects.

7. Intellectual Property
All text, images, videos and design content on this website belong to our store. You are not allowed to copy, reproduce or use our materials for commercial purposes without our written permission.

8. Limitation of Liability
We shall not be liable for any indirect, incidental or consequential damages arising from the use of our products. Our total liability shall not exceed the amount you paid for your order.

9. Contact
If you have any questions about these terms, please contact us via our business email.

10. Policy Update
We reserve the right to update these terms at any time. Changes will take effect once published on our website.